Chase is encouraging customers to use the Chase Mobile app and Chase.com whenever possible, and to call if anyone needs assistance due to COVID-19. The bank says to use the number on the back of your credit or debit card, or on your monthly statement, but to be aware of longer-than-usual wait times. If you need help with more specific requests, take a look at Chase’s coronavirus page for more resources.
Disclose all program fees and costs before you sign up for a debt resolution program Have easy-to-understand written policies about its debt resolution program Give you an estimate of how many months or years it will wait before making an offer to each creditor Estimate its intended results, but never guarantee a specific settlement amount Tell you how much money you must save up before it will begin making offers to your creditors Send all resolution offers to you for your approval
The most important part of credit card reduction would be to complete the process with your creditors and or collection agencies. In order to do this, it is necessary to get a debt reduction company to have you sign a legal contract and a document that legally authorizes these to negotiate along with your creditors on your behalf; this is what’s called a “Limited Power of Attorney.”
It will hurt your credit: For a long time. Once you enroll in the program, the company tells you to stop making any payments on your debts, usually recommending to do so for six months or more. This is so the creditors will worry you won't pay at all, would rather take something over nothing and are willing to negotiate with the debt relief company. As you're ignoring the lenders, they are continuing to to report late payment updates to the credit bureau. And will continue to do so until your account is settled.  Plus, the fact that you actually didn’t pay the full amount stays on your credit report history for seven years. The programs state that it's only temporary, and you can improve your score after you are debt free. They also say that it's better on your credit than bankruptcy. First, yes but barely. Second, I should hope so, since bankruptcy is the bottom of the barrel in terms of credit.
National Debt Relief is a ten-year-old company headquartered in the financial district of New York City. Since our founding in 2009 we have helped more than 100,000 families and individuals become debt free by resolving more than $1 billion in unsecured debts. The company is Better Business Bureau accredited and has consistently maintained an A+ rating. National Debt Relief is a member of the US Chamber of Commerce and the American Fair Credit Council (AFCC). This organization is the watchdog of the debt settlement industry. It demands that its members operate with clarity, fairness, trust and legitimacy. There is no doubt about the fact that any company that belongs to the AFCC is one that can be trusted to treat you honestly and ethically. 
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